Batch Disputes

This section explains how to enter multiple disputes by submitting a .csv file.

1. From the Batch tab, click the Batch Disputes link.
2. Click the Choose File button. Locate and select the .CSV file with the orders to cancel for the customer.
3. Select one of the following Certificate Type options:
   • WK
   • PLU
   • SRG
   • STEWART
4. Enter a Description if needed.
5. Click the Submit button.
   Note: Observe the following guidelines:

   • The input file can contain a maximum of 100 records.
   • The first line of the input file is a header line.
   • The data must start on the second line.
   • The first column of the file must contain the certificate number.